How giffgaff established a powerful Digital Customer Care Strategy

Maya Fowell
Contributor: Maya Fowell
Posted: 07/29/2015

Maya Fowell interviews Gregg Baker to find out how giffgaff have created a business that have successfully overcome the common obstacles telecom companies are facing in their digital customer care strategies. Insights include: how to deal with the changing expectations of your customers, the impact of evolving technology and social media

To continue viewing this content please fill out the form below and become an Telecom member.
Or if you're already a Telecom member, sign in below to download.
Subscribe

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

Maya Fowell
Contributor: Maya Fowell
Posted: 07/29/2015

Join for Free

EVENTS OF INTEREST

Renaissance Wien Hotel, Vienna, Austria
September 25 - 27, 2017
Renaissance Wien Hotel, Vienna, Austria
September 25 - 27, 2017